JAS Classic InnovationsClassic
Innovations
All work
MobilityCase Study

Awaride

A ride-hailing platform connecting passengers and drivers - real-time requests, live tracking, secure payments, and fleet management.

awaride.app/trips
Awaride product screenshot

Overview

Reliable rides, empowered drivers.

Awaride is a ride-hailing platform connecting passengers and drivers through real-time ride requests, secure payments, live tracking, and fleet management - built for markets where reliability is the differentiator.

Our role
App DesignProduct Management
Industry

Mobility

The challenge

Passengers need rides they can trust to arrive; drivers need fair, transparent earnings; operators need visibility across a moving fleet. Existing options served none of the three well.

Discovery & research

UX research with drivers and passengers surfaced the moments that make or break trust: the wait after booking, payment friction at drop-off, and earnings opacity at the end of a driver’s day.

The solution

Designed around the anxious moments.

We designed passenger and driver apps that over-communicate at the moments that matter - live arrival tracking, upfront pricing, wallet payments - plus a fleet dashboard giving operators real-time visibility.

01DiscoveryStakeholder workshops, competitive analysis, and user research to frame the real problem.
02DefinitionProduct strategy, prioritized roadmap, and success metrics agreed with stakeholders.
03DesignMobile-first design for both apps, with map states designed for low-bandwidth reliability.
04ValidationRide-along testing with drivers validated the earnings dashboard and trip flow in real conditions.

Key features

What we shipped.

Ride BookingReal-time requests with upfront pricing and driver matching.
Live TrackingGPS tracking from acceptance to drop-off for every trip.
Driver OnboardingVerification, vehicle checks, and training built into signup.
Wallet & PaymentsCashless payments with transparent driver earnings.
Trip HistoryComplete records with receipts for passengers and drivers.
Ratings SystemTwo-way ratings that keep quality accountable.

Business impact

Results that matter.

Awaride provides a reliable transportation experience while empowering drivers - dependable pickups for passengers and transparent, trackable earnings for the people behind the wheel.

Technologies
React NativeNode.jsMongoDBGoogle Maps APISocket.IOAWS

Have a similar challenge?

Tell us about your project and we’ll show you how we’d approach it.